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How slotdj Handles Your Personal Data

At slotdj, your personal data belongs to you — we collect only what is needed to operate your account, process deposits via DANA, OVO, GoPay or QRIS, and…

Data collected with your consentDANA, OVO, GoPay & QRIS transactions securedAccount data deletable on requestNo data sold to third partiesApplies where local law permits
slotdj How slotdj Handles Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete your personal data held by slotdj, our privacy support team is available seven days a week from 08:00…

Live Chat Open the live chat widget in your account dashboard to submit a privacy request…
Email Support Send your data request to our privacy inbox at [email protected].
Account Settings Log in, navigate to Settings › Privacy, and submit a data-access or deletion request…
HOW WE PROTECT YOUR DATA

Data Security and Account Privacy Practices

slotdj applies layered technical and procedural controls to protect the personal data tied to your account.

End-to-End Encryption

All data transmitted between your device and our servers — including DANA and OVO payment references — is encrypted using TLS 1.2 or higher. Stored payment identifiers are additionally encrypted at rest and never logged in plain text.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how features are used. You can review and withdraw cookie consent at any time via the cookie preferences panel in your account settings.

Data Retention Policy

Account data is retained for as long as your account remains active or as required for financial compliance. If you request deletion, non-mandatory data is removed within 14 calendar days and you receive written confirmation.

Third-Party Sharing

We share data only with payment processors — such as QRIS and GoPay infrastructure providers — strictly to complete the transaction you authorised. We do not sell, rent, or license your personal data to marketing or analytics companies.

Account Access Logs

Every login, password change, and payment method update to your account is timestamped and stored. You can view the last five access events in Settings › Security, letting you spot any activity you did not authorise.

Your Right to Correct Data

If your registered name, email, or phone number is incorrect, you can update it in Settings › Profile or ask our support team to make the change after identity verification. Accurate data helps us process DANA and OVO payouts without delay.

Common Questions About Your Privacy on slotdj

Below are the questions we hear most often about how slotdj collects, uses, and protects personal data. If your question is not covered here, reach us via live chat between 08:00 and 23:00 WIB or email [email protected] for a direct response within one business day.

We collect your name, email address, phone number, and device details at registration. If you deposit via DANA, OVO, GoPay or QRIS, we also record the payment reference needed to process and reconcile that transaction — nothing beyond that.

We share data only with payment infrastructure partners — such as QRIS and GoPay processors — solely to complete transactions you initiate. We do not sell personal data to advertisers, data brokers, or any external marketing services.

We retain your data for as long as your account is active and for the period required by financial compliance obligations. If you request deletion, non-mandatory personal data is removed within 14 calendar days and you receive written confirmation.

Submit a request via live chat (08:00–23:00 WIB), email [email protected], or through Settings › Privacy in your account panel. We verify your identity first, then action the request within one business day for access and 14 days for deletion.

Yes. Payment identifiers linked to DANA, OVO, GoPay and QRIS are encrypted at rest and in transit using TLS 1.2 or higher. They are stored only as long as needed for transaction reconciliation and are never logged in readable plain text.

Yes. Open Settings › Privacy in your account at any time to review which cookie categories are active and withdraw consent for analytics or preference cookies. Session cookies required for login cannot be disabled without ending your session.

Certain features and the legal basis for processing your data depends on local law. Where local law permits, your data is handled under the terms described in this policy. Contact our support team if you have region-specific questions about your rights.